The phone number must be under the direct control of the company. Additional phone numbers can be used on Google's business profile websites and on other local stores. Phone numbers with premium rates are not allowed. These phone numbers charge high rates to the caller.
You can use the Google Maps app to manage your business profile on your mobile device. On your desktop, you can manage it directly from Google Search in the browser. When you're in the Information tab of your Google My Business profile, look for the blue phone icon on the page. You can also have a profile if you're a company in the service area that visits or delivers to customers directly, but that doesn't serve customers at their business address, such as a plumbing or cleaning service.
Turn the people who find you on Google Search and Maps into new customers with a free business profile for your store or service area. You can also have a profile if you're a hybrid company that serves customers at your company's address and visits or delivers directly to customers. Create your profile at no cost and you can manage your business from Google Search and Maps to start reaching more customers. Once your business appears on Google My Business, you'll start to appear in Google searches and on Google Maps.
This step-by-step guide will explain how to add a phone number to your Google My Business listing. Add attributes to show that your business is identified as being owned by blacks, owned by women, owned by veterans and that it is LGBTQ+ friendly so that people can learn more about your company. If you're not sure how your business appears online right now, create a free business listing report.