To ask Google to remove or remove an inappropriate review from your business profile, report the review. To delete a review, the person who wrote it can delete it, or a company can ask Google to remove an inappropriate review. By flagging the review, Google is notified that the review is false or that it doesn't comply with Google's review policies. In a world governed by algorithms, SEJ provides timely and relevant information for SEOs, marketers and entrepreneurs to optimize and grow their businesses (and careers).
If a customer really had a bad experience with your company and expresses their opinion in the form of a review, you can't ask Google to remove it. You'll want to remove negative content from Google search that has to do with your business, and while you never want to receive a negative review on Google, always be thankful that the author took the time to write about their experience. In addition, 81% of consumers use Google as their preferred commercial review platform to consolidate their purchasing decisions. Google may remove content with calls to action on products or services that may be subject to local legal restrictions or content that promotes dangerous activities.
Unfortunately, if you want to delete a Google review, you'll have to report it through your Google business profile (or contact Google) and present your arguments. Google's review policy guidelines are very clear and easy to follow; if you're trying to remove negative content, pay close attention to this list to discover what Google itself classifies as an inappropriate review. By contacting Google Small Business support, you can contact a Google employee directly to explain why the review should be deleted. If you don't receive a response, mark the post as inappropriate and wait for Google to review your report.
And, since Google is the preferred review site for 64% of consumers, that means that only a bad review could determine if you choose to eat at a restaurant or not. For Google to consider deleting a review, you must provide sufficient evidence or justification as to why a particular review should be deleted. A Google review helps your business highlight what customers think of your brand and what potential customers can expect. This can help ensure that Google considers your review removal request valid and prevent your request from being denied.
It's important to note that Google has built-in spam checkers that automatically analyze a review for inappropriate, irrelevant, or misleading content.